Consolidate With Confidence
Whether you're growing or consolidating, Sun has the extensive knowledge, technologies, proven methodologies, and successful track record to help you get there.
- Sun Enterprise Consolidation Services
Sun Enterprise Consolidation Services provide the capabilities necessary to help companies identify the financial, operational, technical and organizational benefits of server consolidation.
- The Sun Performance Analysis and Capacity Planning service
Sun Performance Analysis and Capacity Planning can help you evaluate your server environment and develop a plan to help you meet your current and future business needs.
- Sun Managed Environmental Power Assessment
Sun Managed Environmental Power Assessment is a comprehensive evaluation of your data center environment including all of your critical systems and even the entire computing facility if needed.
Support Services
Sun System Pack
Sun Blade modular systems are available as a Sun System Pack, combining the server with support and the appropriate services in one offering. Sun System Packs offer significant value over traditional warranty plans by delivering higher value services, such as better service coverage, automatic operating system updates, and training credits, enabling you to accelerate performance from day one. The predictable, transparent pricing for Sun System Packs is less than purchasing the server and services individually. In fact, in some cases, the Sun System Pack is less expensive than the basic server warranty View all products that are available as a Sun System Pack.
SunSpectrum Support
The SunSpectrum support portfolio of Service plans for systems, storage, and software delivers proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Unique features of SunSpectrum for Sun Blade modular systems;
- One stop shopping with heterogeneous blade support, covering any combination of AMD-, Intel- and SPARC - based systems running your choice of operating system -- Solaris, Windows or Linux – simplifying service management.
- Chassis-based pricing – one price for support no matter how many blades you have - saves you money.
Pick the SunSpectrum Service Plan for your Sun Blade that gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System Plan for the Solaris OS
- For integrated hardware and Windows OS support, opt for a Sun System Plan for the Windows OS
- For enterprise-class Red Hat and SUSE Linux support, choose a Sun Software Service Plan for the Linux OS and couple it with a Sun Hardware Service Plan for full coverage
Optimization & Management Services
- The Sun System Monitoring Package and the Sun Incident Response Package provides remote monitoring aligned to critical business objectives.
- Sun Managed Operations focuses on predictive monitoring and management of applications, infrastructure, networks, storage and security systems. Sun Managed Operations provides 24x365 maintenance, administration, tuning and optimization.
- The Sun i-Runbook Service provides detailed, step-by-step best practices -- all online -- enabling your operations personnel, system administrators, and IT managers to better understand and manage your Sun and third-party hardware and software.
Warranty
Get the details on your warranty for the Sun Blade 8000 Modular System and all of Sun's products. To extend and improve the terms of service and support, choose a Sun Service Plan that provides full integrated coverage for your new hardware and operating system.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun Blade 8000 server.
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Comprehensive Implementation Solutions
Speed time to deployment and reduce the risk of implementing new technology.
- Sun Enterprise Installation Services
Our trained engineers setup your new Sun Blade Server quickly and correctly.
- Sun Application Readiness Service
The essential mission-critical services to smoothly design, configure, implement, and test the Sun Blade server to the point of application loading. For more information about availability of the Sun Application Readiness Service in your region, check with your sales representative or authorized reseller.
- Sun Cluster Implementation Service
Design, testing and validation of your Sun Cluster environment to meet your high-availability requirements.
- Sun Customer Ready Program
Sun Blade systems integrated into racks and loaded with application and OS software to your specific requirements, at the factory; just unbox and power up!
- Sun Enterprise Migration Suite
Our experienced migration experts have proven methodologies and tools to help you minimize the time, risk, and costs of the migration process.
- Sun Interim Operations Management
A short term (3-12 months) service providing on-site management of your new Sun systems and data center's IT operations.
Resources
Sun Blade Wiki
The Sun Blade Wiki lists key product documents and collateral for easy access.
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
System Management Tools
Learn about how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
Documentation
Get product documentation for the Sun Blade 8000 server in English and other languages.
Online Support Center
Access self-solve resources, forums, and technical information for Sun Blade 8000 server and other Sun products using Sun's Online Support Center.
Contact Information
Contact Sun Support and Services for assistance--by telephone or online.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Sun Blade server.
Sun Blade Refresh Service
Get the newest blades when they are ready. An innovative pricing option that keeps you one the fastest blades available.
Downloads
Download software, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
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